Return Policy

Due to our product's nature and strict hygiene standards, refunds or exchanges are not possible for change of mind or dissatisfaction with shape, length, or style. Before making a purchase, please review your preferences for shape, length, or style. We appreciate your understanding.

Damage and Issue Exceptions

Please check your purchase upon receipt for any damages, defects, or inaccuracies. Contact us at info@paradisenailcompany.com for assistance. To be eligible for a return, ensure the item is unused, in original packaging, and so we can assist you quickly, please provide these key details:

  •  Photos of the issue
  • Order Number
  • Name and E-Mail of purchase
  • Proof of purchase

 

Order Cancellation

Cancellations accepted within 24hrs of purchase. If the order is unprocessed, automatic refund on original payment within 2 business days. Allow time for bank or credit card company to process.